Security and Privacy Policy

Thank you for visiting hopxepthongminh.com, operated by IN VIET VUONG HAT COMPANY. We respect and are committed to protecting your private information. Please read the Storage and Security Policy below to better understand the commitments we make to respect and protect the rights of our visitors.

Storage Policy

1. Storage of Customer Design Files:

  • We are committed to storing customer design files for a period of 2 years from the date the order is completed.

  • Design files will be stored on secure server systems and can be accessed when necessary during this storage period.

  • After the 2-year storage period, the design files will be securely deleted from our system and cannot be recovered. In Nhat Viet is not responsible for retrieving customers’ design files after the storage period expires.

2. Customer Information Security:

  • All customer information, including images, files, and other related data, will be end-to-end encrypted.

  • End-to-end encryption ensures that only the sender and the receiver can read the content of the information. No one else, including us, can access or decrypt this information during transmission.

  • We apply advanced security measures to protect customer information against any risks of intrusion, data loss, or leakage.

  • Customers have the right to request access to, correction of, or deletion of their personal information at any time by contacting us through customer support channels.

This policy is established to protect customers’ rights and information security, ensuring that all data is handled securely and in compliance with applicable legal regulations.

Privacy Policy

The Privacy Policy explains how we receive, use, and (under certain circumstances) disclose your personal information. The policy also explains the steps we take to secure our customers’ personal information. Finally, the Privacy Policy explains your choices regarding the collection, use, and disclosure of your personal information.

Protecting personal data and building your trust is of utmost importance to us. Therefore, we will use your name and other information related to you in compliance with the terms of the Privacy Policy. We only collect information necessary for the buying and selling transaction.

We will retain customer information for the period required by law or for a specific purpose. You can visit the website and browse without having to provide personal details. At that time, you are anonymous and we cannot know who you are unless you log in to your account.

1. Collection of Personal Information

  • We will collect various information from you when you want to place an order on the website.

  • We collect, store, and process your information for the purchase process, for subsequent notifications, and to provide services. Personal information includes, but is not limited to: title, name, gender, date of birth, email, address, delivery address, phone number, fax, and payment details.

  • We will use the information you have provided to process orders, provide services, and deliver requested information through the website and as requested by you. Furthermore, we will use such information to manage your account; verify and execute online transactions; audit data downloads from the website; improve website layout and content and tailor it to users; identify website visitors; conduct demographic research; and send information including product and service details, unless you indicate otherwise. If you do not wish to receive any marketing information from us, you can opt out at any time.

  • We may pass your name and address to a third party to deliver the product to you (for example, to a courier or supplier).

  • Online payments will be processed by our International Network agents. You must only provide us, our agents, or the website with accurate, non-misleading information and must notify us of any changes.

  • Your order details are kept by us, but for security reasons, they cannot be directly viewed publicly. However, you can access this information by logging into your account on the website. Here, you will see your order details, received and shipped products, and the email, bank, and long-term newsletter subscription details. You commit to keeping personal data confidential and are not allowed to disclose it to a third party. We do not assume any responsibility for the misuse of passwords unless it is our fault.

Other Regulations on Personal Information

  • We may use your personal information for market research; details will be anonymized and used for statistical purposes only. You can opt out at any time. Any survey or opinion poll answers we require you to complete will not be passed on to third parties. The only necessary disclosure is your email if you wish to participate. Answers will be stored separately from your email.

  • You may receive information about us, the website, other websites, products, sales, newsletters, and anything related to group companies or business partners. If you do not wish to receive this information, please click the unsubscribe link in any email we send you. Within 7 days of receiving your instruction, we will stop sending information. If anything is unclear, we will contact you.

  • We will continue to anonymize user data on the website and use it for various purposes, including determining user location and usage of certain aspects of the website or links contained in emails sent to users, and providing such anonymous data to a third-party publisher. However, this data is not personally identifiable.

Competitions

In any competition, we will use data to notify winners and advertise offers. You can register to participate for more details about the competition.

Third Parties and Links

We may pass your information to other companies in the group. We may pass your information to agents and subcontractors within the framework of the Privacy Policy. For example, we may engage third parties to deliver products, receive payments, analyze data, and provide marketing and customer service support. We may exchange information with third parties for fraud protection and credit risk reduction. We may transfer databases containing your personal information if we sell the whole company or a part of it. Within the framework of the Privacy Policy, we do not sell or disclose your personal data to third parties without prior consent unless necessary for the terms of the Privacy Policy or required by law. The website may include third-party advertisements and links to other websites or frames of other websites. Please note that we are not responsible for the privacy practices or content of third parties or other websites, nor for any third parties to whom we transfer data in accordance with the Privacy Policy.

Customer behavior tracking systems used on our Display Advertising channel (such as Customer Remarketing, DoubleClick campaign management systems, Google Analytics demographic and interest reports, etc.) can collect information such as age, gender, interests, and interaction counts with ad impressions.

Using Ads Settings, users or customers can opt out of Google Analytics customer behavior tracking and customize how Google Display Network ads appear.

In Nhat Viet and third-party vendors, including Google, may use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies) combined to inform, optimize, and serve ads based on a user’s past visits to the website.

2. Use of Cookies

A cookie is a small text file that can recognize a unique login name from your computer to our server when you visit certain pages on the website and will be stored by your internet browser on your computer’s hard drive. Cookies are used to recognize IP addresses and save time.

We use cookies for your convenience on the website (for example, remembering your login name when you want to return to change your shopping cart without having to re-enter your email address) and do not request any personal information about you (e.g., targeted advertising). Your browser can be set not to use cookies, but this will limit your use of the website. Please accept our commitment that cookies do not contain any private personal details and are virus-free.

To learn more about cookies, please visit http://www.allaboutcookies.org, or to learn how to remove cookies from your browser, please visit http://www.allaboutcookies.org/manage-cookies/index.html.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to internet activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3. Security

We maintain appropriate technical and security measures to prevent unauthorized or unlawful access to, or accidental loss, destruction, or damage of your information. When data is collected on the website, we collect your personal details on a secure server. We use firewalls for our servers. When collecting electronic payment card details, we use Secure Socket Layer (SSL) encryption.

While we cannot guarantee 100% security, SSL makes it difficult for hackers to decrypt your information. You should not send unencrypted credit or debit card details to us. We maintain physical and electronic safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

We advise that you should not send payment details via email, and we are not responsible for any losses you may suffer in the exchange of your information via the internet or email.

You must absolutely not use any program, tool, or other method to interfere with the system or alter data structures. The dissemination, propagation, or promotion of any activities aimed at interfering with, sabotaging, or infiltrating website system data is strictly prohibited. Any violations will result in the forfeiture of all rights and potential prosecution under the law if necessary.

All transaction information will be kept confidential; however, in the event that law enforcement agencies request it, we will be obliged to provide such information to the authorities.

The conditions, terms, and content of this website are governed by the laws of Vietnam, and competent Vietnamese courts shall have jurisdiction.

4. Customer Rights

You have the right to request access to your personal data and to request that we correct any errors in your data free of charge. At any time, you have the right to ask us to stop using your personal data for marketing purposes.